• To initiate a technical assistance request, please fill out the form below before shipping your product(s) to our service center.
• In your message, please include:
• Product name, model, and serial number
• Description of the issue or defect observed
• Return address (full name, address, city, state/province, zip code, and country)
• Important notices:
• Products older than 3 years will require a service invoice, which must be paid in full before the repaired unit is released and shipped back to your location.
• Please ensure all products are fully and securely packaged, including all accessories such as chargers, batteries, cables, humidifiers, and any other components that are part of the setup. This allows us to avoid additional damage during shipping and to perform a complete test of the full system upon arrival.
• Once the form has been submitted, you may proceed with shipping your product(s) to:

WTA Technologies
5552 Raymond Stotzer Pkwy, Ste 124
College Station, TX 77845
United States
+1 979 286 3131